A bit about my guest on today’s episode:
Today I welcome Jonathan Butler onto The Fearless Business Podcast to talk about how to treat your customers better.
Jon works with entrepreneurs and restaurant business owners who have stepped up and realise they want more, deserve more and have much more to give. Is this you?
Jon is the author of Business Recipes for Success – The 4 Steps to Building a Successful Restaurant or Hospitality Business.
What we’ll be discussing today:
- Customer expectations
- Understanding the right type of customer service for your client
- Having the right customer service for your market
- Why investing in the right systems and processes is so important?
What is Jon working on at the moment?
BUSINESS RECIPES FOR SUCCESS:
How to get hold of Jon:
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